Job description
Own a portfolio of mid-market customers, drive product adoption, and partner with sales on renewals and expansion.
Brightline SaaS is hiring through Glassdoor. This role is part of our curated U.S. listings | apply directly with the employer using the Apply Now button. Humaid does not collect applications or charge job seekers.
Responsibilities
- Manage a book of 40–60 mid-market accounts.
- Lead onboarding, QBRs, and renewal conversations.
- Partner with product to surface customer feedback.
Requirements
- 2+ years in customer success or account management at a SaaS company.
- Excellent written and verbal communication.
- Comfort with CRM tools (HubSpot, Salesforce).
Benefits
- Remote-first culture
- Equity package
- Unlimited PTO
- Wellness stipend
How to apply
Click the Apply Now button to be redirected to Glassdoor, where you can submit your application directly to Brightline SaaS. Tailor your resume to mirror the responsibilities listed above and apply within the first 7 days of a posting for the highest response rate.
Apply on GlassdoorFrequently asked questions
Is this job still open?
We refresh listings regularly, but openings can fill quickly. The Apply Now link routes to the original posting where the current status is visible.
Does Humaid process the application?
No. You apply directly with Brightline SaaS or through Glassdoor. We never collect application data ourselves.
Is sponsorship available?
Sponsorship varies by employer. Confirm work-authorization requirements on the original job posting before applying.