Job description
Help customers troubleshoot product questions over email and chat on a flexible 20-hour weekly schedule.
Brightline SaaS is hiring through FlexJobs. This role is part of our curated U.S. listings | apply directly with the employer using the Apply Now button. Humaid does not collect applications or charge job seekers.
Responsibilities
- Respond to inbound chat and email tickets.
- Document recurring issues for the product team.
- Maintain CSAT above 95%.
Requirements
- 1+ year of customer support experience.
- Strong written communication.
- Reliable home internet.
Benefits
- Fully remote
- Flexible scheduling
- 401(k) eligibility
- Equipment provided
How to apply
Click the Apply Now button to be redirected to FlexJobs, where you can submit your application directly to Brightline SaaS. Tailor your resume to mirror the responsibilities listed above and apply within the first 7 days of a posting for the highest response rate.
Apply on FlexJobsFrequently asked questions
Is this job still open?
We refresh listings regularly, but openings can fill quickly. The Apply Now link routes to the original posting where the current status is visible.
Does Humaid process the application?
No. You apply directly with Brightline SaaS or through FlexJobs. We never collect application data ourselves.
Is sponsorship available?
Sponsorship varies by employer. Confirm work-authorization requirements on the original job posting before applying.